For a few days now we’ve been posting on Twitter and Facebook about Paco, a little dog lost in Mexico City by Delta Airlines. It was first reported by The Consumerist, then today it has come to the attention of the media, including CNN’s Anderson Cooper:
Losing luggage is one thing, but how could an airline misplace a dog?
A Canadian man claimed his pet disappeared after he checked the animal with Delta Airlines for a flight from Mexico City to Detroit.
Josiah Allen, of Ontario, told the consumerist.com that Delta offered him an apology and a $200 credit for future Delta travel.
“I think that this is completely absurd,†Allen wrote to consumerist.com. “There is no excuse for this kind of situation to take place.â€
Allen said he and his girlfriend rescued the stray dog while on vacation last month in Puerto Vallarta.
“We took him to the vet’s, got him all of his shots, an eye infection treated, two baths to clean him from hundreds of dog ticks that were covering his whole body, and gave him the name Paco,†Allen said.
According to Allen, the nightmare began when the couple attempted to check Paco with Delta for their connecting flight to Detroit. Allen said a Delta agent told them the pet carrier they purchased for Paco was not big enough. He added that the airline only accepted the carrier after he and his girlfriend signed a waiver releasing Delta of any liability if Paco was injured.
Allen said he and his girlfriend arrived in Detroit where they waited for Paco at the pet claim for about twenty minutes. Eventually, according to Allen, a Delta employee informed the couple that the dog was not at the airport and in fact had never been boarded on the plane in Mexico City….
————
To read the full story click here. Then find out what you can do; sign a petition, send them an email, or even boycott Delta!
