Did you know that during the Holidays we offer customer service via a Live Chat feature on our site? So now, with the Holidays once again approaching like a runaway freight train, we have reinstated the Live Chat feature on our site! This allows you to get answers to your questions about our custom pet portraits on the spot.live_chat2.jpg

We’ll be available for this instant online q&a randomly throughout the day and evening during the season to keep up with your inquiries. Just look for this button on our Contact page (you may see it pop up other places as well), click it and chat!

When we’re not available, you’ll see this image..

live chat customer service

which just means you can use our Contact Form to submit your questions and we’ll get back to you a.s.a.p. (usually within 24 hours). Of course you can also find lots of useful information about our process and prices, etc. on our Frequently Asked Questions page.

Another helpful section on the site is the Photo Tips page, which gives you some great advice and pointers on selecting or taking an ideal photo for your dog portrait or cat portrait. Including some great detailed tips on taking a fantastic digital photo of your pet, which is useful even if you aren’t planning to order a pet portrait from us this season.

On our Order Your Portrait page you can actually learn pretty much everything you need to know about your options, such as styles to choose from, and stretching, and there’s a link to a price list.

Of course the most fun part of placing your order with us for a custom portrait created from your pet’s photos is checking out our extensive Example Galleries. You can check out collections of our completed animal artwork to get a better idea of what we can do for your picture-perfect pet.

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